Frequently Asked Questions
What areas does Tri-State Heating and Cooling serve?
Tri-State Heating and Cooling serves customers throughout southeast Michigan and northern Ohio, including Ann Arbor, Toledo, Monroe MI, Jackson MI, Tecumseh, Sylvania, Perrysburg, Ypsilanti, Saline, Oregon OH, and many surrounding communities in Lenawee, Washtenaw, Monroe, Jackson, Livingston, Lucas, Wood, and Fulton Counties.
Do you charge extra for travel?
Travel is priced fairly based on distance, job type, and scheduling. For most cities in our published service area there is no separate travel charge for standard scheduling. Call (517) 260-6334 to confirm pricing for your specific address.
Can I schedule same-day HVAC service in my city?
Same-day availability depends on your location, the requested service, and current schedule capacity. Emergency furnace and AC calls are prioritized. Call (517) 260-6334 for the fastest confirmation.
Are your HVAC services the same in every city?
Our core heating, cooling, water heater, generator, and emergency services are available across our entire service area. Availability of some options (specialized installs, permit-required work) can vary based on location and local requirements.
How do I know whether you serve my address?
Call (517) 260-6334 or submit a service request with your address. Our team will confirm whether your property is within our service range and give you a scheduling window.

