Guarantees
Our "Service What We Sell" Commitment
At Tri-State Heating and Cooling, we believe that the sale is only the beginning of our relationship with you. Unlike “install-and-forget” contractors, we stand firmly behind every unit we put in your home. Our philosophy is simple: if we sold it to you, we are the experts who will maintain and repair it. This end-to-end accountability ensures that you never have to worry about a third party misunderstanding your system or using sub-par components. When you invest in a comfort system through us, you aren’t just buying equipment; you’re securing a dedicated team of Adrian-based technicians who know your hardware inside and out.
Honoring Manufacturer Warranties
We take pride in partnering with the industry’s most reliable brands, but we know that peace of mind comes from more than just a brand name—it comes from a ironclad guarantee. As a fully licensed mechanical contractor (License #7118593), we strictly adhere to all industry standards to ensure your manufacturer warranties remain valid and protected. We handle the heavy lifting of the warranty process for the brands we sell, ensuring that if a component fails within its covered period, it is replaced according to the manufacturer’s exact specifications. You can rest easy knowing that your investment is protected by both the manufacturer’s promise and our local professional expertise.